2020/2021 Updates - FAQ - Collingwood FC

2020/2021 Updates

AFL Season

  • What's next for our AFL team?

    Our AFL players have recently commenced their pre-season, and are building towards the 2021 season.

    Due to the AFL'S COVID-19 protocols our training sessions remains closed, but we hope to see fans back at Olympic Park Oval sometime in 2021!

  • What does the 2021 AFL season look like?

    The 2021 AFL fixture has been released, although only games from the first six rounds have been given times and dates

    Click here to view the most up-to-date fixture on our website.

    We will endeavour to provide updates to our members and supporters when available.

AFL Members

  • When will 2021 membership packs be delivered?

    Membership packs are generally delivered within 10-15 business days of purchase.

    Please note that some packs can take up to 20 business days to be delivered due to the impact of the COVID-19 pandemic on shipping.

    We appreciate your understanding here, and look forward to you receiving your new-look membership pack!

  • Are 2021 membership packages on sale?

    Yes! You can explore membership options here.

  • The impact of COVID-19 on the 2021 AFL season

    Click here to view the FAQ sheet that was sent out with our 2021 renewal forms.

    The FAQ sheet addresses what we know about the impact of COVID-19 on the 2021 season, and why the club is proceeding with 2021 renewals in November.

  • I opted for a refund in 2020 – how will this affect my 2021 membership?

    Even if you opted for a partial or maximal refund for the 2020 season, your years of service will continue in 2021.

    If your membership package includes reserved access or reserved seats, these benefits will also be held and offered back to you in 2021.

    We know that 2020 has been a difficult year for many, so we've made sure that there are no adverse effects for members who sought financial assistance from the club.

  • How can I collect my 2020 membership cap?

    Member caps are only available to members in 2020 who are set up with the automatic renewal plan.

    Usually, membership caps are available for collection at all games played at the MCG and Marvel Stadium, as well as open training sessions.

    Due to the COVID-19 situation cap collection is not possible at the moment.

    An email regarding 2020 member caps was sent to eligible members in August. In short, if you have not yet had your cap(s) mailed out you can send an email to the membership team (membership@collingwoodfc.com.au) with the following details:

    • How many members you are redeeming caps on behalf of
    • The names of said members
    • Your mailing address.

    We'll then be able to manually submit a request to have the caps posted out to you. Please note that there is no additional cost involved here for eligible members.

    To have your 2021 membership cap sent out with your 2021 membership pack, simply join the automatic renewal before November 16th.

  • How can I contact the Collingwood Membership team?

    Members can continue to reach out to the team regarding any questions through the following options.

    1. Email membership@collingwoodfc.com.au with your name and membership ID
    2. Call us on 1300 MAGPIE (624 743) from 10:00am to 4:00pm from Monday to Friday, excluding public holidays.

    Membership team working arrangements have changed and as a result, no calls to 1300 MAGPIE (624 743) will go through.

  • I'm a member – how can I stay connected to the club?

    We're always looking into new ways to get our Members insider-access and deliver premium content, such as exclusive access to team meetings, messages from players, and the latest list news heading into trade and draft season.

    If you haven't already, make sure you download the official Collingwood App and follow us our socials:.

AFLW Season

Super Netball Season

  • What's next for our Super Netball team?

    Our SSN-listed players are currently working hard preparing for the 2021 season.

    We will keep our members and fans updated with all off-season activity, and we look forward to hopefully seeing you back in the stands in 2021!

    If you haven't already, sign up for our newsletter here.

  • What happens if the 2021 season is impacted by COVID-19??

    A number of scenarios are being prepared to address the evolving COVID-19 situation. At the time of writing this FAQ sheet we are confident that spectators will be in the stands for Round 1 of the 2021 season, and we are hopeful of a return to full capacity during the season.

    The club will continue to monitor the situation along with Netball Australia and relevant authorities. If there is an impact on game-access membership entitlements, we will once again offer options for members to claim back funds paid towards game-access that they have not received.

Super Netball Members

How to stay connected

Are business operations at the Holden Centre affected?